I want a new account rep & Auction problem NOT fixed
Would someone with the authority to do so:
1) Assign me to a new account rep effective immediately. I'd love to be assigned to "Michael" if possible.
2) Fix the auction problem reported here yesterday. I wound up paying 1110 for the webring called "snakes". Here's the proof of winning and amount paid for this webring. I was promised 910 points would be added back to my account and it has not happened.
Snakes 12/15/2008 14:09:08 1110: over: won
Have heard from "system". Problems are being resolved.
One things that would REALLY be helpful - we know you all want help right away, but... - would be to pick one place to ask for something rather than hitting 2/3 at the same time. We end up getting signals crossed, check things 2/3 times, etc.
Wanting to change 2.0 reps is a slightly different issue since we would normally ask you to route through your 2.0 rep. In this case trying via a support ticket would be preferred.
Just so you know, I only asked for help here AFTER waiting 48 hours and still not having the problem resolved. Normally, I just go through my account rep.
It would be helpful if we were given some idea on how long to wait when there is a problem. In this case, I thought 48 hours was log enough.